Clients

Some of our successful collaborations

Granada Cranes and Handling - Birmingham

Having handled the IT systems in house for a number of years and knowing how difficult and time consuming it can be we decided to outsource our system support to Richard at CrellCloud this enabled me to spend more time on other business issues.


Richard proved his worth on several occasions from successfully resolving and then preventing ransomware attacks, to providing essential off site data redundancy and backups that have been tried and tested. Richard proactively monitors our infrastructure and regularly keeps in contact informing us of ways of improving and securing our systems. Overall we have been very satisfied with the service and quality provided which demonstrate exceptional value for money.

Hayden Estates Ltd - Bewdley

I’ve known Richard for several years now and some of that was prior to me using his services.  Having used other companies whom promised the world at a high price yet failed to deliver on every level.  Following a face to face chat with Richard, a local guy I decided to give him and his promised services a go. I’ve not looked back.


He is responsive and never fails to deliver. He appreciates my working day is long and that I can call  him to solve or fix an issue any time of day.  He’s always there on the phone or in person. His costs are minimal for the service he provides me with.  As a hard independent businesswoman he  and I work well together knowing we have to be up and running all the time and how sensitive my data is.


I would recommend Crell Cloud to anyone they are a great asset to have.

Sasha Saville Virtual Assistant - Rock

When I launched my new business, I needed to find an IT support service that would just 'get things done'. I already had a laptop but am really not technically minded. 

I gave Crell Cloud a brief of everything I needed, to ensure my business was compliment so mine and my clients data would be safe.

They worked efficiently and completely remotely to set me up within a matter of hours. Everything was explained to me in simple terms so I completely understood what they were doing.

I couldn't recommend them enough, a professional, efficient and friendly service.

Severn Architects - Cleobury Mortimer

Being a long standing customer of Richards for several years, I feel I know Richard quite well. He understands the importance that IT plays in the smooth running of our businesses and knows how central they are these days. He responds quickly, and professionally and is always happy to help. A genuinely all round nice guy!

Urban Jungle Electrical Engineering ltd - Birmingham

Richard at Crell-cloud took over our IT Services in 2017. Prior to this, our cloud services were placed directly with a large US based provider and hardware managed by ourselves. 


With Crell-cloud now managing our cloud based services and providing IT Support, a significant amount of time has been saved liaising directly with the large cloud service providers when issues arose.


Crell-cloud have installed a local server which syncs with the cloud giving us confidence that our files are safe should disaster strike at either end. Additionally, Crell-cloud have installed a VOIP telephone network, which diverts to our mobiles when we are out of the office.


With the constantly evolving world of IT Services, Crell-cloud are constantly looking at ways to improve our IT systems to meet the needs of our engineering business. Crell-cloud work in the background to ensure are systems are up to date to optimise out systems both in terms of speed and security, and when a significant improvement is available, Crell-cloud support us through the upgrades and install necessary software and hardware at a time to suit us. Having a dedicated person to call upon who knows our systems inside out has proved most beneficial when comparing against our previous support which was always done remotely with a different person each time.  


Employing Crell-cloud as a one stop shop for our IT Systems, IT Support and cloud based services whilst having them constantly review the best options for our business has proved to be a great decision and we would therefore recommend Crell-cloud on this basis.

 

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